Front Office Person

5 days ago
Job ID
Experience (Years)
Administrative/Clerical - Front Office Person


A private Hearing Healthcare practice in the Galleria/Houston, TX area is looking for a motivated individual to manage the front office and represent our practice with professionalism. This employee must be driven, poised, articulate, and possess the strongest of communication skills. Our professional will be able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the database, place outbound calls to patients, handle all administrative tasks, and do so with a smile. Someone who is proactive instead of reactive, one step ahead instead of two steps behind, is the type of professional who will fit in well here. Someone with a sales mentality is a must because they will single handedly help grow this practice one patient at a time, through capturing appointments and creating the need to have a family member accompany the patient to their appointment. This is an extremely fast-paced, professional environment, and only the best of the best need apply.


We offer full benefits (health, dental, vision, 401K, life insurance, paid holidays, paid vacation) as well as a competitive compensation package. 

Essential Duties and Responsibilities: 

  • Handle patient calls and effectively manage schedule
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics.
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.



Position Qualifications: 

  • Associates degree required
  • 2 years front office experience in a medical setting.
  • Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented

The ideal candidate will also possess: 

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills. 

    Please, send your resume to:dbauer@ahaanet.com.


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