AHAA

Front Office Assistant (Bi-lingual English-Spanish)

US-FL-Coral Springs
6 hours ago
Job ID
2017-4567
Experience (Years)
2
Company
Front Office Assistant (Bi-lingual English-Spanish)
Category
Administrative/Clerical - Front Office Person

Overview

Hearing health care office in Coral Springs, Florida interested in finding a friendly, caring, organized person with front office experience and medical insurance knowledge. 

 

Spanish speaking preferred.

Responsibilities

Duties:

 

* Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries, scheduling appointments; maintaining records and accounts; and able to handle multi phone line system and computer scheduling software.

 

* Comforts patients by anticipating patient's anxieties; answers patient's questions and maintaining the reception area.

 

* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

 

* Maintains patient files and sending reports to referring physicians and other providers.

 

* Maintains patient accounts by obtaining, recording, and updating personal and financial information.

 

* Obtains revenue by recording patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

 

* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

 

* Protects patients' rights by maintaining confidentiality of personal and financial information.

 

* Maintains operations by following policies and procedures; reporting needed changes.

 

* Contributes to team effort by accomplishing related results as needed.

Qualifications

Skills/Qualifications:

 

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed