Front Office Assistant (Bi-lingual English-Spanish)

US-FL-Coral Springs
6 hours ago
Job ID
Experience (Years)
Front Office Assistant (Bi-lingual English-Spanish)
Administrative/Clerical - Front Office Person


Hearing health care office in Coral Springs, Florida interested in finding a friendly, caring, organized person with front office experience and medical insurance knowledge. 


Spanish speaking preferred.




* Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries, scheduling appointments; maintaining records and accounts; and able to handle multi phone line system and computer scheduling software.


* Comforts patients by anticipating patient's anxieties; answers patient's questions and maintaining the reception area.


* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.


* Maintains patient files and sending reports to referring physicians and other providers.


* Maintains patient accounts by obtaining, recording, and updating personal and financial information.


* Obtains revenue by recording patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.


* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.


* Protects patients' rights by maintaining confidentiality of personal and financial information.


* Maintains operations by following policies and procedures; reporting needed changes.


* Contributes to team effort by accomplishing related results as needed.




Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus


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