Sales Analyst – Strategic Account Management

Location US-PA-Chadds Ford
Posted Date 2 days ago(2/16/2018 9:56 AM)
Job ID
Experience (Years)
Sales Analyst – Strategic Account Management
Customer Service/Support


At American Hearing Aid Associates (AHAA) we are business drivers committed to delivering results in the hearing healthcare industry. Working side-by-side with our ASSOCIATES (Audiology & Otolaryngology practices) we develop and assist with the implementation of innovative strategies to grow their businesses through relentless implementation and flawless execution of innovative business strategies and tactics.   



For all AHAA candidates we seek superior analytical and problem-solving skills, particularly in Excel. Exceptional interpersonal and communication skills, leadership and team-building abilities, creativity, high energy and commitment to personal and professional growth.



    • We currently seek a dynamic Sales Analyst to design & deliver daily, weekly and monthly accurate business insight across various mediums with an internal and external focus, supporting customers that range from senior management, field sales management, Associates and various other internal departments. Complete ad-hoc requests accurately and efficiently. Must be able to innovate and develop new processes and deliverables which have constantly changing requirements and desired analytical values. Manage new projects under the department director, and prepare recommendations based on analysis of metrics and interaction with the intended audience. Provide trainings on various sales tools to field sales organization. The ideal candidate will quickly utilize standard operating procedures for all reporting required, and then utilize their skills to analyze the current tools to make recommendations about improvements and enhancements. The Sales Analyst we seek will collaborate well both intra- and inter-departmentally.


      Essential Functions

      • Exceptional Excel skills: Pivot tables (and using pivot table data), Vlookups, macros, multiple-linked worksheets and workbooks.
      • Should be able to execute and automate daily, weekly, monthly, quarterly reporting. This is largely sales reporting, but will cross over into commission reporting as well.
      • Provide ad-hoc reporting as directed by sales leadership and/or senior management.
      • Work with IT organization to develop and produce an enhanced analytical and monitoring and reporting package, and take part in the design and use of said package.
      • Experience in creating and analyzing “dashboards” as a tool of data visualization.
      • Develop, learn, and master technology in order to best deliver our product to our audience. Including but not limited to mapping software, customer management software, and reporting software.
      • Support development of best practices and standard operating procedures as needed to internal and external customers.







      Overall Responsibilities to Generate Success:

      • Demonstrate understanding of AHAA systems and data architecture.
      • Partner with Directors, sales leaders and field sales force, marketing, finance, and strategic partners to deliver timely, accurate and relevant business insight.
      • Ensure and monitor accurate customer data into CRM system and other systems.



          • Bachelor’s degree from an accredited university
          • Exceptional and demonstrable Excel skills
          • Project coordinator mentality
          • Ability to define and manage an action plan and execute upon each step of the plan
          • Exceptional organizational skills
          • Strong telephone, presentation and written communication skills
          • Strong work ethic
          • Commitment to high ethical and professional standards of conduct
          • Customer-focused attitude with an ability to manage all customer relationships with a high degree of commitment
          • Strong attention to detail



          Competency Statement(s)

          • Communication, Written - Ability to communicate in writing clearly and concisely.
          • Communication, Oral - Ability to communicate effectively with others using the spoken word.
          • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
          • Professional demeanor is required commensurate with one who interacts with senior management and across all departments.


          Education : Bachelor's Degree (four year college or university)

          Experience : One to three years related experience in a sales and/or consultant service organization.

          Computer Skills

          Exceptional Excel skills, Advanced Microsoft Office level (Word, PowerPoint, Access). Working knowledge of Microsoft Query, SQL, other analytical tools preferred but not required. Ability to learn new software or AHAA proprietary tools essential.


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