Front Office Coordinator

Location US-PA-Monroeville
Posted Date 2 days ago(2/16/2018 8:36 AM)
Job ID
Experience (Years)
Front Office Coordinator
Administrative/Clerical - Front Office Person


A large, multi-clinic private hearing aid practice in Pittsburgh, PA is looking for an energetic and motivated individual to assist the front office and represent our practice with professionalism.  Ideal candidate will have some sort of retail/healthcare experience (dental, optical, etc).


  • Full-time or Part-time
  • Competitive hourly rate plus lucrative commission plan
  • Company profit sharing and excellent benefit package


Essential Duties and Responsibilities:

  • Handle patient calls and effectively manage schedule
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics. 
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing preparation as needed.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.
  • Provide back-up billing support and insurance verification


Position Qualifications:

  • High School Diploma required, Associates degree preferred
  • 2 years front office experience
  •  Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented and organized.

The ideal candidate will also possess:

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills.
  • Prior medical/healthcare office experience a plus!
  • Independent worker, thinks on their feet.


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