Strategic Planning Analyst – Strategic Account Management

Location US-PA-Chadds Ford
Posted Date 2 days ago(2/16/2018 9:56 AM)
Job ID
Experience (Years)
Strategic Planning Analyst – Strategic Account Management
Customer Service/Support


At American Hearing Aid Associates (AHAA) we are business drivers committed to delivering results in the hearing healthcare industry. Working side-by-side with our ASSOCIATES (Audiology & Otolaryngology practices) we develop and assist with the implementation of innovative strategies to grow their businesses through relentless implementation and flawless execution of innovative business strategies and tactics. 



For all AHAA candidates we seek superior analytical and problem-solving skills, exceptional interpersonal and communication skills, leadership and team-building abilities, creativity, high energy and commitment to personal and professional growth.



    • We currently seek a dynamic Strategic Planning Analyst to create and deliver plans and proposals with Strategic Account Analysts and the Associate Management Team.  The successful candidate will be able to move adeptly through written documents and data sets and combine them into a meaningful “story.”  Manage new projects under the department director, and prepare recommendations based on analysis of documentation content and interaction with the intended audience. Provide trainings on various sales tools to sales managers. Document process flows and identify any bogs or weak points. The ideal candidate will be able to scrutinize and suggest enhancements to the current processes for development of different types of documents including but not limited to proposals, business assessments, and business plans.  The Strategic Planning Analyst we seek will provide subject matter expertise on their documentation and be responsible for maintaining the professionalism of the quantity and quality of said documentation.


      Essential Functions

      • Global support for acquisition of new business via proposals, and existing growth via current customers, specifically by supporting the planning, preparations and post-work for AHAA’s Managing Business Activities program
      • Work with the Strategic Account Analysts and Associate Management Team to develop outlines and section recaps for said documents
      • Create process recommendation, training documents, and business plans
      • Develop organized plans, timelines, and quantifiable objectives to be met as well as assisting with the executive and ROI studies of these items
      • Deliver professional quality materials to internal clients for use with external clients
      • Work with IT organization to develop and produce proposal and planning documents
      • Provide support and reporting on customer and sales compliance to leadership
      • Develop and master each advancing technology introduced in order to best deliver our product to our audience
      • Facilitate Associate adoption and utilization of AHAA tools and services
      • Support development of best practices and standard operating procedures as needed to internal customers
      • Training and onboarding for new employees as needed


      Overall Responsibilities to Generate Success:

      • Demonstrate understanding of AHAA services
      • Partner with Owners, Directors, Hearing Professionals and other key staff members
      • Communicate with key decision makers to present AHAA services and value proposition
      • Ensure account team activity is of high value and it is perceived that way by the account
      • Work closely with the Associate Management Team to document and formalize business assessments and plans for external clients



              • Bachelor’s degree from an accredited university
              • Project coordinator mentality
              • Ability to define and manage an action plan and execute upon each step of the plan
              • Exceptional organizational skills
              • Strong telephone, presentation and written communication skills
              • Strong work ethic
              • Commitment to high ethical and professional standards of conduct
              • Customer-focused attitude with an ability to manage all customer relationships with a high degree of commitment
              • Strong attention to detail
              • Documented sales success and history



              Competency Statement(s)

              • Communication, Written - Ability to communicate in writing clearly and concisely.
              • Communication, Oral - Ability to communicate effectively with others using the spoken word.
              • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
              • Professional demeanor is required commensurate with one who interacts with senior management and across all departments.

              SKILLS & ABILITIES

              Education : Bachelor's Degree (four year college or university)

              Experience : Two to four years related experience

              Computer Skills

              Advanced Microsoft Office level (Excel, Word, PowerPoint). Ability to quickly learn new software and online environments.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed