Reporting to the Manager of Your National Call Center, the YNCC Admin is responsible for communications with associate practices about telemarketing member services, event coordination, e-communications, list management, and administrative support. The Admin will support staff with daily monitoring for quality assurance, functionality and understanding of associate needs.
Existing Customer Management
New Customer Management/Onboarding
Team Lead/Staff and Management Support
Education: High School Diploma required; Bachelor’s degree preferred
Experience: Prior experience in sales or marketing or business support