AHAA

  • Front Office Receptionist (Bi-Lingual English-Spanish)

    Location US-CA-Valencia
    Posted Date 2 weeks ago(7/2/2018 1:40 PM)
    Job ID
    2018-4869
    Experience (Years)
    2
    Company
    Front Office Receptionist (Bi-Lingual English-Spanish)
    Category
    Administrative/Clerical - Front Office Person
  • Overview

     

    Front Office Receptionist (Bi-Lingual English-Spanish)

      

    A private Healthcare practice in Valencia, CA is looking for an energetic and self motivated individual who likes a challenging position as a front office receptionist. Must be able to multitask and work as a team member and want to grow as an individual.

     

    Full-time

    MUST be Bi-Lingual (English-Spanish)

    Hourly rate/ PLUS Bonus/Benefits

     

    Essential Duties and Responsibilities:

    • Handle patient calls and effectively manage schedule
    • Contact patients to confirm appointments.
    • Call patient database to reactivate them to purchase new hearing aids
    • Track and report daily scheduling metrics. 
    • Effectively handle telephone inquiries by providing basic and accurate information in person or via phone/email.
    • Greet patients immediately upon their arrival and provide excellent customer service.
    • Ensure reception area is tidy and presentable, with all necessary stationary and material.
    • Answer phones effectively by answering patient’s questions, finding what they need and solve their issues.
    • Perform other clerical receptionist duties such as faxing, scanning and labeling.
    • Will be taught how to clean and do minor repair of hearing aids

    Position Qualifications:

    • High School Diploma required, Associates degree preferred
    • 2 years front office experience
    • Prior Healthcare/Medical experience a PLUS
    • Must be computer literate in all Microsoft Office programs.
    • Hands on experience with office equipment (fax machines and printers)
    • Must be able to work well independently and be detailed-oriented and organized. Must be able to multitask and
    • Must work well as a team member

    The ideal candidate will also possess:

    • Self-motivated and willing to learn/adaptable to change
    • Professional attitude and appearance.
    • Ability to handle heavy phone work and  willing to get new and former patients to come in for appointments.
    • Excellent communication skills and ability to handle the public and work well with staff.
    • Quick Learner
    • Ability to be resourceful and proactive when issue arise.
    • Provide top-notch customer service making patients feel important and like family.
    • Excellent organizational skills.
    • Multitasking and time management skills, with the ability to prioritize tasks

     

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