• Front/Back Office Coordinator

    Location US-CA-Mill Valley
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    Experience (Years)
    Front/Back Office Coordinator
    Administrative/Clerical - Front Office Person
  • Overview


    A private Hearing Healthcare practice in Mill Valley, CA is looking for an energetic and motivated individual to operate the front/back office and represent our practice with patients and professionals.


    Essential Duties and Responsibilities:

    • Establishes and maintains referral relationships
    • Handle patient calls and effectively manage busy schedule
    • Contact patients to confirm and prepare charts for appointments
    • Track and report daily scheduling metrics
    • Effectively handle telephone, email, and in-person inquiries
    • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
    • Maintain patient records in billing/scheduling system and in hard copy
    • Execute various accounting functions
    • Back office shipping, receiving, and purchasing of hearing related supplies and equipment
    • Will be taught how to clean, complete general set-up of, and do minor repair of hearing aids


    Position Qualifications:

    • High School Diploma required, Associates degree preferred
    • 2 years front office experience
    • Must be computer literate in all Microsoft Office programs.
    • Must be able to work well independently and be detailed-oriented and organized.


    The ideal candidate will also possess:

    • Excellent people and customer service skills
    • Ability to handle heavy phone work and provide top-notch service.
    • Strong organizational skills.
    • Excellent communication skills.
    • Prior medical/healthcare office experience a plus!
    • Independent worker, thinks on their feet.


    We offer:

    • Hourly wage
    • Performance based bonus
    • Health benefits


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